FAZ3A ROAD AND HOME APPLICATION W.L.L built the Faz3a Vendor app as a Free app. This SERVICE is provided by FAZ3A ROAD AND HOME APPLICATION W.L.L at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Faz3a Vendor unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Home Services, Road Services, Tracking, Vendors, Employees, Customers, Payment Gateway, Location Sharing, Private Information Sharing, Location Used When The App Is Closed, and To and From Location. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app:

Google Play Services
Google Analytics for Firebase
Sentry
Mixpanel

Location Usage

The Faz3a Vendor app uses your location information for tracking and address purposes. We collect your location data to provide the following features:

Tracking: The app uses your location to track the movement and location of vendors or employees for operational purposes.
Nearest Vendor Tracking: We utilize your location to determine the nearest vendors to your current position, enabling efficient service delivery.
Adding Location and Address: Your current location and address are collected to facilitate seamless pickup and drop-off services. This information is used to provide accurate location details for routing and logistics.

Permitted Usage for Ads

In addition to the above, please note that we may use your location information to provide ads and support advertising. This helps us deliver more relevant ads and support the app's ability to display advertisements. By using our Service, you agree to the use of your location information for this purpose.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service
To provide the Service on our behalf
To perform Service-related services
To assist us in analyzing how our Service is used

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information; thus, we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

In addition to the privacy policy mentioned above, we would like to provide further information regarding the Permissions and APIs that access sensitive information when using the Faz3a Vendor app. We are committed to transparency and ensuring that you understand how these permissions and APIs are utilized.

Device Permissions:
The Faz3a Vendor app may require certain permissions on your device to provide specific features and functionalities. These permissions may include access to your device's camera, microphone, contacts, storage, and other relevant sensors. We only request these permissions when necessary to enhance your user experience and provide the intended functionality of the app.
Location Permissions:
To offer location-based services, we may request access to your device's precise location, including GPS data, network-based location, and Wi-Fi information. This permission enables features such as tracking vendors or employees, determining the nearest vendors to your current position, and providing accurate location details for pickup and drop-off services. The location information collected is used solely for the purposes outlined in the Privacy Policy.
API Access to Sensitive Information:
The Faz3a Vendor app may utilize specific Application Programming Interfaces (APIs) to access sensitive information on your device. These APIs may include but are not limited to contact lists, call logs, SMS messages, and device accounts. We ensure that access to sensitive information is strictly limited to the functionalities required for the app's intended purposes, such as facilitating communication with vendors, employees, or customers.

We want to assure you that we handle sensitive information with the utmost care and adhere to industry-standard security practices. We do not misuse or share this information with any third parties unless explicitly mentioned in the Privacy Policy.

It is important to note that granting permissions and allowing API access is entirely voluntary. You have the right to review and modify these permissions within your device settings at any time.

We value your trust and strive to provide a secure and reliable app experience. If you have any concerns or questions regarding the Permissions and APIs that access sensitive information, please feel free to contact us at code@faz3a.io.

Please remember that by using the Faz3a Vendor app, you agree to the collection, use, and disclosure of your personal information as described in both the Privacy Policy and the Permissions and APIs that Access Sensitive Information policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-10-22.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at code@faz3a.io.